Nigel co-founded Capital One Financial Services in 1994. Under Nigel’s leadership as President and Chief Operating Officer, Capital One pioneered an information-based strategy that transformed the consumer lending industry. Combining advanced statistical marketing techniques with nascent information technologies, the company reduced costs to conventional borrowers, extended capital to overlooked consumers, expanded internationally, and produced extraordinary returns for investors.
During Nigel’s ten-year tenure, Capital One’s net income after taxes (NIAT) grew at a compound annual rate of more than 32%. Over this same decade, earnings per share growth and return on equity both exceeded 20% per year, financial performance achieved by only a handful of American companies. Upon leaving Capital One in 2004, the company’s 15,000 employees across the United States, Canada, and the United Kingdom managed over $80 billion of loans for 50 million customers. Generating over $1.5 billion in earnings, Capital One had successfully transitioned from an emerging tart-up to an established public company valued at over $20 billion.
Since Capital One, Nigel segued into a role as founder and managing partner of QED Investors, a fintech venture capital platform focused on disruptive, high-growth financial services companies. QED has made numerous unicorn investments, including Credit Karma, NuBank, Avant, SoFi, Klarna, GreenSky, and AvidXchange.
Bringing a unique understanding of what banks need to thrive and maintain longevity, Nigel saw a “magical” opportunity in Ocrolus automation and the company’s mission to transform manual, labor-intensive, document-driven workflows with automation.
We saw in Ocrolus this magical technology.”
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