customer stories

Excelerate Capital accelerates mortgage underwriting with Ocrolus

With the addition of Ocrolus, Excelerate is automating an expected 1M+ pages of loan documents in 2021, freeing up its underwriters to focus on first-rate customer service that’s core to its business.

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Reduced underwriter document review from over 2 hours to under 30 minutes, enabling its underwriting team to focus on customer service

In just one week, Excelerate brought bank statement automation into the underwriting process with the Ocrolus integration

With the addition of Ocrolus, Excelerate expects to automate over a million pages of loan documentation this year

Excelerate Capital is a multi-state, full-service wholesale, retail and residential mortgage banker, headquartered in Newport Beach, California. For both its wholesale and consumer customers, Excelerate has a singular goal of providing a world class experience in mortgage lending.

The mortgage servicer believes that innovation is key to its commitment to top-tier and adaptable customer service, so they turned to Ocrolus’ powerful mortgage automation solution.

Excelerate integrated with Ocrolus to onboard and analyze borrower bank statements with minimal ramp time. The company’s bank statement automation was up and running in just one week with Ocrolus.

Now, Excelerate’s mortgage volume is growing organically, as well as with its recent acquisition of Castle Mortgage. The lender expects to automate over a million pages of loan documentation this year with the Ocrolus integration

Excelerate Capital looks beyond a single score and broadens our search to include context and adaptability. Providing our team with timely, reliable data from borrower documents means they can focus on customer service.”

– Patrick Sheedy, AVP & Credit Officer, Excelerate Capital
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